Pre-Bookable / Advanced Appointment
These are appointments which are bookable up to 4 weeks in advance with a Clinician. Patients can choose the time and date and select the Clinician of their choice (please note that some of the doctors work part-time so are not available every day). The appointments are 10 minutes in length and are sufficient to review one medical problem at a time. These appointments are for medication reviews also.
48 Hour Access Appointment
These are appointments which can be booked 48 hours before the appointment time and date for a more urgent medical requirement. You may not be offered the doctor of your choice and the times available may be limited. The appointments are embargoed until the 48 hour time limit and cannot be used until the embargo has expired. The morning appointments are released at 8.00am and the afternoon appointments at 2pm. These can be booked online via Patient Access.
Emergency Appointment
These appointments are for emergencies only. An emergency is where waiting for a 48 hour access appointment would cause excessive suffering or long term harm. The receptionist will ask for the symptoms of the patient to allocate emergency appointments for their intended purpose, please do not be offended by being asked these questions. Important, there is less availability with regard to choice of doctor you wish to see and the times available for you to be seen. These appointments cannot be booked online via Patient Access.
Telephone Appointment – GP only
These appointments are where a GP calls a patient, relative or representative to discuss an aspect of the patients care. These appointments are 10 minutes in length and are at various times of the day with each doctor. These appointments are ideal for; medication queries, reissue of a medical certificate, blood and X-ray results and emergency contraception requests. These appointments are not intended to replace the face-to-face consultations with doctors but are an extra choice we offer to try and improve convenience. These appointments cannot be booked through Patient Access to allow reception to advise you if your problem can be handled on the telephone or not.
Nurse Appointments
You can book a nurse appointment Monday to Friday – the receptionists will ask you the nature of the appointment so that you can be booked in with the correct nurse.
PLEASE NOTE THAT OUR NURSING TEAM WORK ON AN APPOINTMENT SYSTEM.
We ask that patients provide the Reception team with the information that they need to appropriately book a consultation with the appropriate clinician. We do strive to offer appointments with a patients chosen clinician but this may not always be possible. If you have an urgent medical need you will always be seen by an appropriate clinician and referred on for treatment or guidance.
Non-urgent advice: Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call the practice to cancel your appointment:
0115 9282216
Or use Patient Access to cancel an appointment online.
GP+ Nottingham City – extended hours access for patients
Offering Evening & Weekend appointments through your GP practice, patients registered at Deer Park Family Medical Practice are able to access additional routine appointments during evenings and weekends through the new GP+ service. This is not manned by regular GPs of the practice.
We have onsite access to GP+ on Thursday between 1600-2000.
Appointments are also available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.
GP+ Opening hours are:
- 16:00–20:00 Monday – Friday
- 09:00–13:00 Saturday & Sunday
This is not a walk-in service. Appointments are required and will be bookable through the reception team at your own GP practice. For more information visit: www.ncgpa.org.uk/gpplus
Home Visits
If possible please try to telephone reception (0115 92 82216) before 10:30am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the practice.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.