When We Are Closed
If you or your family need urgent medical care when the surgery is closed, please phone the usual daytime surgery number and your call will be redirected to the out-of-hours service. Your needs will be assessed and you will be given advice or arrangements will be made for you to be seen by a health care professional.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
NHS Urgent Care Centre
The new NHS Urgent Care Centre is now open at Seaton House, London Road, Nottingham NG2 4LA (next to the BBC building). It is open 7AM - 9PM 365 days per year.
The centre can offer assessment and treatment for health conditions that are urgent but non-life threatening such as:
- Minor burns and scalds
- Minor head injury with no loss of consciousness
- Skin infections and animal bites
- Suspected broken bones, sprains and strains (X-ray will be available on-site)
- Eye infections and minor eye injuries
The Health Centre premises will remain open to provide health services to patients registered with the Platform One Practice
Walk-in Centre, Seaton House, London Road
The current walk-in service ended on 30th September 2015.
Your local pharmacy can also offer you advice and treatment if required for a range of minor ailments. Under the ‘Pharmacy First Scheme’ , if you are exempt from prescription charges, you will be able to get the same medicines the GP would have prescribed free of charge for the following ailments:
Head lice, temperature / fever, sore throat, ear ache, teething pain and pain relief for tooth ache.
To access the service go to your local Pharmacy First pharmacist (look out for posters, leaflets and widow stickers for your nearest one).
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.