Welcome to The Deer Park Family Medical Practice
We are currently in the process of redesigning this website and would like your feedback. Please send us your comments and suggestions, http://www.deerpark.nhs.uk/contact_dlg1.aspx?p=C84044
Nurse Triage Service
The Practice offer a Nurse Triage Service to patients with a same day or urgent medical requirement. The Reception Team will take the patients details and the Independant Nurse Prescriber will contact the patient to understand the urgent need. In most cases the Nurse will be able to deal with the issue, if she unable to arrangements will be made for the patient to be seen by a GP the same day.
Patients are asked to provide a telephone number for the Nurse to contact them on, the phone must be able to be answered promptly and the patient must be able to attend the surgery if required.
The Reception Team will ask the nature of the medical issue, the Reception Team are wanting to assist patients, we want to ensure that patients are seen promptly and by the appropriate clinician.
NHS Friends & Family Test
We have been asked by NHS England to gather patient feedback on our services, this is called "NHS Friends & Family Test"
The question is; How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
The Practice feedback for January 2016 is;
85.71% Extremely Likely
0% Neither Likely or Unlikely
1.30% Extremely Unlikely
The percentages are based on 77 questionnaire responses via inhouse postcard or via text messages
Patient Access - Online Prescription & Appointments
Every patient can have access to their repeat medication and have the ability to make, amend and cancel appointments with a GP of their choice, the system is called EMIS access.
Get your log in details from reception, it's easy. Come to the surgery with some photographic identification and a member of the Reception Team will procduce your unique temporary password so you can access the system. The temporary password is only valid for 24 hours, so be prompt in changing the password.
You will only have access to your records, see you repeat medications and have the ability to book appointments to see GPs. Using EMIS access may save you time calling the surgery to make an appontment or having to call in to the Health Centre to order a precription.
We will be closed....
for staff training from 12 noon on the dates below in 2015/2016:
2nd February, 8th March, 10th May, 14th June, 5th July, 20th September, 11th October & 29th November
(Site updated 01/02/2016)