Welcome to The Deer Park Family Medical Practice
We are currently in the process of redesigning this website and would like your feedback. Please send us your comments and suggestions before Friday 9th October, http://www.deerpark.nhs.uk/contact_dlg1.aspx?p=C84044
Nurse Triage Service
The Practice offer a Nurse Triage Service to patients with a same day or urgent medical requirement. The Reception Team will take the patients details and the Independant Nurse Prescriber will contact the patient to understand the urgent need. In most cases the Nurse will be able to deal with the issue, if she unable to arrangements will be made for the patient to be seen by a GP the same day.
Patients are asked to provide a telephone number for the Nurse to contact them on, the phone must be able to be answered promptly and the patient must be able to attend the surgery if required.
The Reception Team will ask the nature of the medical issue, the Reception Team are wanting to assist patients, we want to ensure that patients are seen promptly and by the appropiate clinician.
NHS Friends & Family Test
We have been asked by NHS England to gather patient feedback on our services, this is called "NHS Friends & Family Test"
The question is; How likely are you to recommend our serviceto friends and family if they needed similar care or treatment?"
The Practice feedback for 2015 is;
July '15 100% Extremely Likely
August '15 85.7% Extremely Likely
September '15 100% Extremely Likely
Patient Access - Online Prescription & Appointments
Every patient can have access to their repeat medication and have the ability to make, amend and cancel appointments with a GP of their choice, the system is called EMIS access.
Get your log in details from reception, its easy. Come to the surgery with some photographic identification and a member of the Reception Team will procduce your unique temporary password so you can access the system. The temporary password is only valid for 24 hours, so be prompt in chagning the password.
You will only have access to your records, see you repeat medications and have the ability to book appointments to see GPs. Using EMIS access may save you time calling the surgery to make an appontment or having to call in to the Health Centre to order a precription.
We are OPEN for new patients to register with the Practice.
If you would like to join us as a patient please click on the online services option (right hand side of the screen) and complete the registration details. Dont forget to submit a Health Questionnaire.
You are required to present in person to sign your registration form, provide proof of your address and identity. Your application will not be processed until the above is has been completed.
We will be closed....
for staff training from 12 noon on the dates below in 2015/2016:
3rd February, 3rd March, 12th May, 16th June, 7 July, 8th September, 6th October, 24th November, 2nd February & 8th March
(Site updated 01/10/2015)