Patients Charter

With your support we aim to offer you:

  • An appointment within 48 hours if needed.
  • Keep your wait at the surgery to a minimum.
  • Offer emergency appointments – on the same day and are managed by a triage nurse who will direct you to the best source of help for your problem.

Please help us to help you by:

  • Arriving on time for your appointment.
  • Cancelling in good time if you do not require your appointment.
  • Being courteous to all staff.

Please remember that you can cancel, change or alter an appointment 24 hours a day if you telephone us.